Inbox & Thread Types
The two message thread types, who can initiate them, daily DM limits, and attachment settings.
Documentation
Messaging
Inbox thread types, attachments, notifications, and email preferences.
4 articlesNotification Preferences
How to configure per-event in-app and email notification toggles and digest scheduling.
Support Tickets
How brands and influencers open support tickets, what each ticket status means, how to escalate, and how admins manage the ticket queue.
Quick Replies
Save and reuse canned response text to speed up common messages in the inbox.
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