Quick replies are short, reusable text snippets that users can insert into a message thread with a single click. Both brands and influencers can maintain their own quick-reply list.
Managing Quick Replies
Go to Inbox → Quick Replies (or the quick-reply icon in the message composer toolbar).
- Add a new reply by typing the text and clicking Save.
- Edit an existing reply inline.
- Delete a reply by clicking its delete icon.
- Drag to reorder.
Quick replies are stored in inzc_quick_replies user_meta as a JSON array of strings. The full list is saved each time the user updates their quick-reply set.
Using Quick Replies in the Inbox
- Open a message thread.
- Click the Quick Reply button in the message composer.
- Select a saved reply from the dropdown. The text is inserted into the composer.
- Edit if needed, then send.
Use quick replies for: standard proposal responses, rate negotiation scripts, content feedback templates, and recurring FAQs. They reduce repetitive typing and help maintain a consistent tone across your conversations.