Social Accounts

How Reviews Work

Mutual star-rating reviews after project completion, and their effect on quality score.

After a project is marked completed, both the brand and the influencer can leave a star-rating review for each other. Reviews are mutual, voluntary, and limited to one per user per project.

Submitting a Review

  1. Open the completed project from My Projects.
  2. Click Leave a Review.
  3. Select a rating (1–5 stars) and optionally add a comment.
  4. Submit. The review is recorded immediately and cannot be edited.

Comment text is checked against the blacklist scope review_comments before insertion. If the comment contains a blocked term, submission is rejected with a 422 error.

Visibility

Reviews appear on the reviewed user’s public profile card. Both brand-side and influencer-side ratings are shown separately so visitors can assess performance in each role.

Impact on Quality Score

Reviews received as an influencer feed directly into the quality score calculation. A consistently high rating improves the overall display score; a low rating applies a downward weight. The average rating is denormalised to:

  • inzc_avg_rating_as_brand (user_meta — brand-side average)
  • inzc_avg_rating_as_influencer (user_meta — influencer-side average)
Hook: inzc_review_submitted fires with ($reviewee_id, $rating, $reviewer_role) after a review is saved. Use this to trigger follow-up notifications or external sync.

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