Disputes

Resolution Outcomes

What each dispute decision means for escrowed funds, project status, and wallet balances.

When an admin resolves a dispute, the platform automatically redistributes the frozen funds and updates the project status based on the decision applied.

Outcome Detail

Decision Fund Movement Project Status After
brand_refunded Full frozen amount credited back to brand wallet. Influencer receives nothing. cancelled
influencer_paid Full frozen amount released to influencer wallet, minus platform commission. completed
partial_refund Admin-set percentage of frozen amount returned to brand; remainder paid to influencer (minus commission on influencer share). completed
no_action Funds unfrozen back to brand escrow (unchanged). Project deadline timers restored to their pre-dispute values. Restored to pre_dispute_status

no_action Detail

The no_action decision is used when the dispute is deemed without merit. The project picks up exactly where it left off: the status returns to whatever it was when the dispute was opened (pre_dispute_status), and any deadline timer that was running at the time is restored with its remaining window.

Hook: inzc_dispute_resolved fires with ($resolution_id, $project_id, $decision) after funds are redistributed and the project status is updated.

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